EJMSolutions

Practical AI

Useful AI starts with a clear job to do.

A perspective from EJM Solutions.

Useful AI starts with a clear job to do.

Give AI a specific role

Useful applications start with a task: summarizing a document, preparing a draft, locating information or helping someone review a record. Define what a good result looks like before selecting the technology.

Consider the information involved

Understand what information is needed, who should have access and where review is required. These decisions shape the workflow and the choice of tools.

Make review part of the experience

In CoAgora, answers about workspace records include sources for users to inspect, and proposed actions require confirmation. It is one example of connecting assistance with a clear review step.

Measure the improvement

Evaluate whether the workflow is easier to complete, whether output is useful and how much review is needed. Introduce AI where it has a practical role and support the people who will use it.

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